Frequently Asked Questions (FAQ)

All our classes are conducted online using Zoom or Teams. Students can join the classes from the comfort of their room. In case student is unable to attend the online class, the recording of the lesson will be shared. Please read the FAQ section or contact us if you have any questions.

How are lessons conducted?

All lessons are conducted online via Zoom or Microsoft Teams. There are no physical classes.

What days are classes held?

Classes are currently scheduled only on weekends – Saturday and Sunday.

How many students are in each class?

Each class has a maximum of 8 students to ensure personalized attention.

Will students receive lesson materials in advance?

Yes. Lesson materials for the upcoming week will be emailed to parents one week before the class. This allows students to attempt the exercises beforehand.

How do students ask questions outside of class?

Students can email their questions, and the tutor will provide clarifications.

Is there a trial class available?

Yes. Each student is entitled to one free trial class before deciding whether to register.

How do parents make payment?

Payment must be made before the first lesson via PayNow or internet bank transfer.

What happens if payment is not made before the lesson?

Students will only be able to attend lessons once payment has been received.

What if my child misses a class?

We will provide the recording for the lesson your child misses. Your child can ask questions during the next lesson or by email.